Amazon Music Artist Streams Anomaly

Hello,

I have set up this page to illustrate how a recently successful track has had its progress and placement in the Amazon Music search results and charts thwarted by an anomaly that has caused the track lose a tremendous number of listeners.

Artist: RedHeat

Link to song: https://music.amazon.com/albums/B07PJ5JSL6?do=play&trackAsin=B07PF1TD99&ref=dm_sh_eykowCSN5DeeGsl9OWvCzlYxL

Country of issue: The Netherlands

Distributor: CDBaby

Illustrated below is the original track, Meow Meow Meow by RedHeat published in 2019.

Figure 1
The gaps begin in January 2021.

As you can see above in Figure 1, at the beginning of 2021 there are huge gaps, at the same time that these gaps appeared, another instance of the track “Meow Meow Meow” appeared in my artist statistics breakdown, see Figure 2.

Figure 2
Duplicate track appears at the beginning of January 2021.

The duplicate track has been “stealing” the plays during the drops in the original track, as illustrated below in Figure 3.

Figure 3
January – February 2021

Comparing this period with the original track instance (Figure 1), we can see that the duplicate instance has “stolen” streams from the original track, see Figure 4.

Figure 4
Compare this to the original Track in Figure A.

Meow Meow Meow was on the rise to 5k plays per week, as illustrated in Figure 5 below. When the duplicate instance appeared, it caused the original track to drop out of the top search results for “Meow Meow Meow” causing a steep drop off of plays and listeners around February 10th, see Figure 5.

Figure 5.

As of writing the original instance of Meow Meow Meow had accumulated 331,456 plays while the anomaly duplicate has taken 98,746 plays (Figure 6) that would have otherwise counted towards the original’s play count. Devastating!

Figure 6

Amazon Music: Why has this happened & what can you do to remedy this?

I would hope that the duplicate instance can be merged into the original, reinstating its original earned placement in the chart and search results, though at this point the damage has quite frankly been done and earnings have been lost. There is no logical reason for a duplicate instance to appear at such a critical time.

Please help.

Thanks for reading.